How Can We Help Your Practice

Learn more about the various services offered by OurVMA and how we can deliver world-class service.

Phone Calls

Reduce the time you and your staff spend on the phone by letting your VMA handle the calls coming in to and out of your office.

Appointment Scheduling

Your VMAs can schedule, confirm and reschedule patient appointments.

Diagnostic Imaging, Lab and Procedure Scheduling

Your VMAs can assist you in scheduling procedures and completing all the needed paperwork prior to the actual procedure.  They can remind them of pre-medications and dietary requirements necessary for successful procedure completion.

Charting/Scribing

Focus more of your time on your patients by letting your VMA pre-chart, scribe, and help you achieve incentive payment and quality measure goals by checking those boxes for you.  Just train them your way!

Referrals

Decrease your staff workload by delegating your patient's referrals to your Virtual Medical Assistant.

Appointment Reminders

Improve your appointments by letting your VMAs call your patients to follow-up on their upcoming office visits and tests.

New Patient Intake

Let your VMAs create a new patient record in your EMR and guide them to your patient portal to fill out their forms online.

Insurance Benefits and
Pre-authorization

Many candidates have  experience in billing and can also assist you in obtaining benefits, eligibility and pre-authorizations.

Document Management

Tired of dealing with constant faxes? Your VMA can upload them to your patient’s record for you and send to the appropriate clinician/staff member.

Medication Reconciliation

Let your VMA confirm your patient's current medications prior to their scheduled appointment.

COVID Screening

Let your VMA help you screen patients for COVID before their scheduled appointment and confirm vaccination status.

Administrative Tasks

Delegate many of your practice's administrative tasks to your VMA so you and your staff can focus more on patient care, get home on time and not take your work home with you!